Multi-channel AI admissions assistant
Leads arrived by SMS, Facebook, Instagram and WhatsApp at all hours. Staff could not answer fast enough and tours were being lost.
- One persona across all four channels from a single prompt under an 8,000 character limit
- Live calendar lookup and per-campus booking with requirements and pricing in the confirmation
- Consent-based callback: asks for a mobile number, saves it, triggers a voice call within seconds
- English and Spanish, switching mid-conversation